Consumers inform the big customer of the restaurant infringes and wins a lawsuit Ask for 6 yuan tableware and sterilize the fee

Consumers inform the big customer of the restaurant infringes and wins a lawsuit Ask for 6 yuan tableware and sterilize the fee
Because find that contains 6 yuan and sterilizes tableware use fee in the consumption detail while checking out, consumer fit gentleman think hotel infringe right of being in know, inform the intersection of Beijing and big the intersection of customer of the restaurant and diet Co., Ltd. that goes to the court. Reporter learn Chaoyang court try, think big the intersection of customer of the restaurant and the intersection of diet and Company go on, brief to consumers on voluntarily morning, the judgement has supported to fit the gentleman's claims, this company returns and fits 6 yuan seating capacity fee of gentleman, and compensate for its fee of communication, transportation fares of 30 yuan.
At noon on April 11 this year, fitting 4 people such as gentleman and friend,etc. goes to the Asian Games Village shop of big customer of the restaurant to have dinner, the amount of money of consumption is 193 yuan. Fit gentleman, find consumption have yuan of the intersection of seating capacity and fees at the detail, through inquire, know it is 4 people that have dinner the intersection of disinfection and the intersection of tableware and expense that use check out, the unit price is 1.5 yuan.
Fit gentlemen to think, according to the stipulations of relevant law, the diet company of the big customer of the restaurant should offer cleaning, disinfecting tableware free, this expenses should be undertaken by diet company of the big customer of the restaurant, have no right to collect to it. In addition, the diet company of the big customer of the restaurant has not told in advance on should sterilize the tableware and charge ing, have infringed its right of being in know, so demand to return and sterilize a tableware of fee of 6 yuan, and compensate for fee of 20 yuan of communication, transportation expenses of 10 yuan.
As to this, big the intersection of customer of the restaurant and the intersection of diet and Company say although they take the initiative to the intersection of Ann and Mr. briefing on, mark out paid utilization, every the intersection of shroud and 1.5 already at the intersection of disinfection and tableware not offered pack. Mr. Ann has not inquired waiter even by should charge the tableware, should be thought it to agree to charging. So they have not infringed the right of being in know of fitting the gentleman. Even so, this company still agrees and returns and fits gentlemen to sterilize a tableware of fee and compensate for the relevant expenses.
In the court's trial, the diet Company of the big customer of the restaurant has referred to one set they supply the disinfection tableware that guests used, the plastic membrane is packed positively and printed " Warm suggestion: Originally sterilize the paid utilization of tableware " Words, the script is relatively tiny. Print separately " Each set: 1.5 yuan " Words, the script is slightly great.
Chaoyang court try, think big the intersection of customer of the restaurant and the intersection of diet and Company regard as the offering side of the food and beverage service, should show clearly on every service content and expenses standard that it provides for customer, and request for agreement to customer. Big the intersection of customer of the restaurant and the intersection of diet and Company brief to the intersection of Ann and Mr. on voluntarily on collecting and sterilizing a tableware of fee, only take the passive way to print pay imformation on the external packing of tableware to brief on, the script of relevant information is relatively small, this way is not enough to guarantee that fitting gentlemen will produce cognition to this charging act. So the court asserts the gentlemen with Ann of diet company of the big customer of the restaurant have not reached on collecting and sterilizing a tableware of fee desirably, the defendant collects and fits gentleman's expenses without having contract basis, should return.
Court's administration of justice is proposed
Make the relevant sector standard
After the case was pronounced, the court of Chaoyang has sent a administration of justice to propose to the employer's organization of Beijing diet. Propose showing, the laws and regulations of our country collect and sterilize a tableware of fee and has not expressed regulations to the food and beverage enterprise at present, practice Chinese food drink enterprise, collect, sterilize tableware phenomenon of fee comparatively general, but lack the unified sector standard.
The court of Chaoyang thinks, the food and beverage enterprise shoulders the legal obligation to provide clean tableware for customer, if it needs to charge while offering and sterilizing the tableware, should reach with the customer alone desirably at this point, tell and request for agreement to it clearly.
The court of Chaoyang proposes to the employer's organization of Beijing diet, investigates, collect the unified sector standard of behavioral formulation of sterilizing a tableware of fee to the food and beverage enterprise; Lead member's enterprises to perform duty of telling positively in the course of offering food and beverage service and abundantly and effectively, guarantee the customer's right of being in know and right to choose are realized. (a flower bud reporter of reporter Liu Yan)With the enhancement of health consciousness, people pay more and more attention to with the life closely bound up health problem, such as the food security, medical treatment is ensured, medical information,etc., healthy life should be from understanding information begins!More excellent health information please enter:News channel
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